He spends a great deal of his own time making sure that his officers have the tools and training they need to be successful. When his shift is off, he can be routinely found attending LSET meetings, participating in raids, or following up on something for an officer.
This officer arrived and began CPR until medics arrived. This officer maintained chest compressions until EMS took over.
The man regained pulse and was transported to the hospital.
Because of their quick response and performance of CPR, the subject regained pulse and was transported to the hospital.
The subject regained pulse and was transported to the hospital. It was later determined that the driver suffered a heart-attack while driving.
This officer has consistently gone above and beyond to make the public feel better served and valued. In one specific instance, a man had run out of gas and was blocking a lane of traffic and to make matters worse he had also locked his keys in the car. This officer unlocked the man’s car, calmed the man down, and protected his car from being a hazard while gas was brought to him. The man was extremely grateful for how this officer graciously and calmly handled the situation.
In another example, a couple’s dog had been injured by a neighbor’s dog. This officer was kind and compassionate and very professional. This officer not only helped the man’s wife retrieve their dog, but also assisted getting the dog to the vet. The couple later learned that this officer returned to the vet on his own to check and see how the dog was doing.
This officer continues to go above and beyond for the citizens of Pflugerville, and it shows.
Dispatch quickly issued a be on the lookout (BOLO) to the officers. Shortly after the BOLO was issued dispatch received a call from a daycare center that a smash-and-grab had just occurred in their parking lot.
Dispatchers Kevin Byers and Chris Riggs took it upon themselves to call every daycare center and school in our jurisdiction to advise them of the situation so that they could increase their surveillance of their parking lots.
Kevin and Chris were both instrumental in contacting the targeted businesses to help reduce future occurrences.
With no warning, Pflugerville PD began receiving all 911 AND administrative calls for citizens trying to reach Travis County Sherriff's Office (TCSO) due to the way their calls are routed. PPD was given no instructions as to where to forward the phone calls.
Dispatch attempted to reach TCSO through their radio channels, but were unsuccessful. Sgt. Lopez was able to locate a channel that worked allowing for dispatch to patch channels and relay calls to TCSO dispatchers.
Different radio channels were used to communicate with all affected agencies. For 5 ½ hours the PPD dispatch team successfully handled all of PPD’s normal traffic while also answering and dispatching for all of Austin and Travis County.
The dispatchers acted quickly to troubleshoot the situation by patching many radio channels and successfully managing a situation they had never been trained to handle. Personnel stayed past their shifts, and others came in to help.
This detective’s dedication to her juvenile victims is unselfish and unyielding. She puts her heart and soul into her job, and she does it with a positive attitude, an infectious smile, and remarkable compassion. Her track record of successful prosecutions makes her a true advocate for victimized children. This detective’s work ethic and dedication to duty set a shining example for other employees.
As a supervisor she leads by example and provides staff with sound advice and solid, concise direction. She is a resource to her staff, her peers, officers, and supervisors. This A.C.O. is an excellent representative of the Animal Control division, the Pflugerville Police Dept. and the City of Pflugerville.
These three officers attended additional training to better prepare themselves to handle a multitude of Mental Health related calls. These officers have embraced their additional duties and have even helped other officers expand their knowledge and abilities when dealing with persons in crisis. These officers have demonstrated a great deal of patience and understanding when dealing with people in crisis.
These officers invest the time needed to ensure the most appropriate treatment is pursued for their patients. Our newly created CIT team can now resolve mental health related calls much quicker and rely less on the Travis County CIT team. Their services are always in demand as they selflessly perform a service many officers would rather not deal with.
This officer has completed, and successfully executed, a majority of the incident action plans for CHS Varsity football games, including an incident requiring the immediate evacuation of the stadium due to weather.
In addition to performing his normal S.R.O. duties, this officer took it upon himself to become C.I.T. Certified and becoming an even larger asset to the department. His extraordinary actions, selfless devotion to duty, and technical competence not only bring great credit to him as an officer, but also reflect the values and traditions of the police department and Pflugerville I.S.D.
His co-workers and supervisors admire his hard work and tenacity when it comes to his job. Odds are good that if a call comes out he will be on his way to assist before ever being requested. The passion this officer has for his job is evident to everyone who has worked with him.
The dispatcher had an uneasy feeling about the caller’s situation and after several minutes, phoned the caller again to verify. Later, the female called back to dispatch for assistance. Because of Belinda's ongoing conversation with the caller, she was able to get officers to caller’s location quickly. The dispatcher’s intuition, compassion, and professionalism made the female caller feel comfortable enough to call back and ask for help. This dispatcher’s commendable work may have saved the caller’s life. The female called back at a later time to thank the dispatcher for her help and compassion.
In addition to managing a never-ending work load, this employee takes the time to assist officers with a variety of questions throughout the day. She continuously offers valuable suggestions for improving policies and procedures within the PD.
This employee’s upbeat and fun personality makes her a joy to work with. She can hold a conversation with anyone and her communication with customers helps diffuse even the most upset of citizens. She is mindful of people’s feelings and goes out of her way to make them feel valued and appreciated.
His work ethic is beyond reproach and his work rarely needs revision. As a very respectful officer, he greets everyone with a smile and addresses others as “sir” or “ma’am”. This officer never complains about having to stay late due to call volume, nor does he complain about being called in to work if needed. This officer continuously expresses compassion and empathy to crime victims and their families. His demeanor creates an environment where even the most difficult of people feel comfortable talking to him.
This officer is family man and is always willing to help out his friends and co-workers. He spreads joy and laughter to those around him every day. This officer previously served his country as a member of the military.
In addition, he is very active in coordinating toy and food drives for Blue Santa and other non-profit fund raising events. His unselfish services have also been noted while he worked the Pflugerville Triathlon. He was stationed towards the last leg of the bicycle course and one cyclist wrote in to say that this officer was holding up a banner that he had made which read “GREAT JOB, KEEP GOING.” She sent in a picture and remarked at how much that meant to all of the riders.
Lastly, this officer has been recognized two years in a row by Mothers Against Drunk Driving for his work combating DWI drivers.
This officer routinely gives his own time selflessly to help his students. He volunteers his time working in a mentoring program designed to help students in need. He mentors multiple students on a weekly basis and coordinates team building exercises for the students. Additionally, he volunteers his time to help coach basketball after school and on his own time.
This officer’s actions as a role model fosters positive behavior and provides leadership for students who might otherwise go without. His passion for helping students brings many accolades to him and this department.