COVID-19 Updates: Please visit our Covid-19 page for the latest news updates regarding the Stay Home Order in effect


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Austin Public Health is the lead agency for information on COVID-19, for our region.

For information, please visit Austin Public Health's website & Travis County's COVID-19 information page

COVID-19 Updates

COVID-19: Important Message from Mayor Gonzales

Travis County Order issued

Post Date:03/15/2020 9:54 AM

Friends and neighbors of Pflugerville, 

By now you have heard about COVID-19, the Coronavirus. Over the last few days, as cases arise in the Central Texas area, it has become a more alarming and serious issue for our country, state, and of course, our city.  I want you to know that we are doing all we can in regards to coordinating and collaborating with local agencies and health officials. We want to learn and know as much as possible so we can execute effectively to keep this pandemic at a minimum. 

Our main objective is to reduce the transmission of this disease. Therefore, the City of Pflugerville is moving forward with the same message as Travis County’s Order regarding communal gatherings.  As of today, March 15, 2020, the City of Pflugerville is limiting the gatherings of 250 people or more citywide and discouraging concentrated crowds or gatherings, regardless of size.

We ask all civic organizations, faith-based organizations, volunteer organizations, nonprofits and others to reduce programs and gathering opportunities. Concentrated crowds, regardless of the size, are discouraged.  Many corporate partners have already begun to allow employees to work from home where possible, in addition to providing helpful health education materials in the work environment.  We all play a part in combating the Coronavirus, and over the next few weeks our efforts must pay off.

Proper hand washing and precautions with exposure to areas that could possibly be contagious are critical.  More importantly, now we must exercise social distancing to lower our exposure.  Thinking twice about gatherings, events, and activities that compound community transmission is very important.

By staying home if we feel ill and keeping distance from each other, we can help limit the transmission of the disease.  We all must play our part to ensure that as few people as possible are unintentionally exposed to the Coronavirus.

We will provide updates on our website, as things develop.  I ask for your cooperation and help to keep our city COVID-19 free.




Victor Gonzales


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City Service & Facility Changes

Programs & Events

The March 24 City Council meeting is canceled. All public hearings are delayed until after May 1. All City-hosted programs, classes, and events have been canceled until further notice. These cancellations affect only those programs directly run by the City of Pflugerville, and do not reflect changes to schedules of private organizations, or the Pflugerville ISD.

Facilities & Services

City services & facilities have modified or reduced hours of operations, in due to COVID-19. Please see below for a list of all affected facilities and services:


  • Pflugerville Animal Welfare Services (PAWS) - closed until further notice
  • Pflugerville Recreation Center - closed until further notice
  • Pflugerville Public Library - closed until further notice
  • Municipal Court - closed until further notice 
  • Recycle Center - closed until further notice
  • Lake Pflugerville - closed until further notice

Please note: All pavilions, playscapes, and volleyball/basketball/tennis court areas in city parks are closed until further notice. 


  • Curbside Chipping - suspended until further notice
  • Utility Disconnects & Late Fees - not applied through May 1, 2020
  • Medicine and Prescription Drug Disposal - suspended until further notice.
  • Curbside trash and recycle pickup limited to carts only (no additional 6 items or bulk pickup). 
  • Issuance of Solicitor Permits - suspended until further notice.
  • Planning and engineering applications, including zoning, subdivision, construction plans and site development applications now submitted online.
  • Utility Billing staff hours have been modified to accept customer calls between 10 a.m. - 4 p.m. Monday through Friday at 512-990-6100. Due to high call volumes, the City encourages using email,, and the chat now feature at

Please see the City's Press Release regarding these closures, for more information.


Resources & Tips

Flyer to prevent disease
Ways to prevent spread of diseases
  • Wash hands with soap and water for at least 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer
  • Cover your cough by coughing or sneezing into your elbow
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home if you develop flu-like symptoms or sickness
  • Clean and disinfect frequently-touched surfaces.
  • Practice social distancing
Why physical distancing is important

According to the Centers for Disease Control and Prevention (CDC), social distancing is the practice of keeping a distance from other people to help reduce the spread of the virus in community settings.  The new term "physical distancing" reminds us that we need to make sure we maintain a distance from others to reduce and prevent the spread of COVID-19. Because COVID-19 is most commonly spread through the air by coughing or sneezing, close personal contact by touch, or touching an object or surface with the virus on it, minimizing contact with other individuals is an important step in reducing the risk of disease transmission.

Useful Resources

Business resources