Austin Public Health is the lead agency for information on COVID-19, for our region.
Be aware of fraudulent COVID-19 test kits
The U.S. Food & Drug Administration (FDA) is beginning to see unauthorized fraudulent COVID-19 home test kits for sale. They have asked for the help of law enforcement agencies throughout the country to spread the word that at this time, the FDA has not authorized any test that is available for purchase for testing at home for COVID-19.
Not only do these test kits take your money, but their fraudulent results can lead people to delay necessary medical care. If you have coronavirus-like symptoms, visit your doctor. If you are uninsured or do not have an established doctor, CommUnityCare Health Centers has a hotline for Travis County residents at 512-978-8775.
If you see a fraudulent COVID-19 test kit for sale, please report it to the FDA via email at FDA-COVID-19-Fraudulent-Products@fda.hhs.gov.
Stay safe and healthy Pflugerville.
City Service & Facility Changes
Programs & Events
The March 24 City Council meeting is canceled. All public hearings are delayed until after May 1. All City-hosted programs, classes, and events have been canceled until further notice. These cancellations affect only those programs directly run by the City of Pflugerville, and do not reflect changes to schedules of private organizations, or the Pflugerville ISD.
Facilities & Services
City services & facilities have modified or reduced hours of operations, in due to COVID-19. Please see below for a list of all affected facilities and services:
- Pflugerville Animal Welfare Services (PAWS) - closed until further notice
- Pflugerville Recreation Center - closed until further notice
- Pflugerville Public Library - closed until further notice
- Municipal Court - closed until further notice
- Recycle Center - closed until further notice
- Lake Pflugerville - closed until further notice
Please note: All pavilions, playscapes, and volleyball/basketball/tennis court areas in city parks are closed until further notice.
- Curbside Chipping - suspended until further notice
- Utility Disconnects & Late Fees - not applied through May 1, 2020
- Medicine and Prescription Drug Disposal - suspended until further notice.
- Curbside trash and recycle pickup limited to carts only (no additional 6 items or bulk pickup).
- Issuance of Solicitor Permits - suspended until further notice.
- Planning and engineering applications, including zoning, subdivision, construction plans and site development applications now submitted online.
Utility Billing staff hours have been modified to accept customer calls between 10 a.m. - 4 p.m. Monday through Friday at 512-990-6100. Due to high call volumes, the City encourages using email, email@example.com, and the chat now feature at utilitybilling.pflugervilletx.gov.
Please see the City's Press Release regarding these closures, for more information.
Resources & Tips
Ways to prevent spread of diseases
- Wash hands with soap and water for at least 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer
- Cover your cough by coughing or sneezing into your elbow
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home if you develop flu-like symptoms or sickness
- Clean and disinfect frequently-touched surfaces.
- Practice social distancing
Why physical distancing is important
According to the Centers for Disease Control and Prevention (CDC), social distancing is the practice of keeping a distance from other people to help reduce the spread of the virus in community settings. The new term "physical distancing" reminds us that we need to make sure we maintain a distance from others to reduce and prevent the spread of COVID-19. Because COVID-19 is most commonly spread through the air by coughing or sneezing, close personal contact by touch, or touching an object or surface with the virus on it, minimizing contact with other individuals is an important step in reducing the risk of disease transmission.
- Austin Public Health
- Austin Public Health's Hygiene Flyer (PDF)
- Department of State Health Services (DSHS)
- Centers for Disease Control & Prevention (CDC)
- CDC Fact Sheet on coronavirus disease
- U.S. Department of Health & Human Services
- The World Health Organization: list of best practices for managing milder COVID-19 cases at home
- What to do if you're sick with COVID-19 (Factsheet, PDF)
- Central Health-funded CommUnityCare Health Centers hotline staffed with medical professionals to help uninsured Travis County residents experiencing coronavirus-like symptoms (COVID-19). 512-978-8775.
- Guidance for the Construction Industry
- United States Small Business Administration COVID loans
- Pflugerville Community Development Corporation COVID-19
- Pflugerville Chamber Business Support
- U.S. Chamber of Commerce site for business coronavirus response
- The Center for Disease Control’s “Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19), February 2020”
- Guidance for employers to plan and respond to COVID-19
- Texas Workforce Commission (TWC) offers Resources for Job Seekers and Resources for Employers impacted by COVID-19