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Key to the City March 27, 2020

Post Date:03/27/2020 10:00 AM

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Key to the City March 27, 2020
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City News

Residents asked to stay home; Order issued for Travis and Williamson Counties 

Both Travis and Williamson Counties have issued Orders to limit activity, travel and business functions to only the most basic and essential needs. While there are no confirmed cases of COVID-19 in Pflugerville at this time, the Order tells residents to stay home to help eliminate community spread in the city and region. 

The violation of any provision of the Order could pose a threat to public health. All individuals currently living in the City of Pflugerville are asked to stay home. If it is necessary to leave your residence, please maintain physical distancing of at least six feet from other people.

Travis County’s Order

Williamson County’s Order

Please continue to:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Official information on the City’s response to COVID-19 is available at

City services changed during COVID-19

Park Closure Sign

There have been some changes to City of Pflugerville services to keep our community safer that may impact residents. For updates on closures and impacted services, visit

Bulk trash pick-up has been suspended. Waste Connections, the City’s solid waste service provider, temporarily limited residential trash and recycling collection to only items within carts, and suspended residential bulk and brush collection services. Any bags or bundles placed outside of carts will not be collected, in order to minimize the risk of exposure through manual collection or “pickup by hand.” These changes in service are the result of Waste Connections moving into Phase III operations in response to COVID-19 and are anticipated to last through May 1, 2020.  The City curbside limb and brush chipping is also temporarily suspended as the City has scaled back operations in response to COVID-19. 

The Recycle Center, Library, Recreation Center, Municipal Court, Pflugerville Animal Welfare Services and public lobbies of City facilities are closed through April 13. City pavilions, playscapes and ball courts located in City parks are closed. City trails remain open for exercise, but residents are encouraged to continue physical distancing. Parks and Recreation has delayed registration for PfSenior May trips, Summer Pfun Camp and swim lessons until further notice.

Pflugerville Police Department is encouraging the use of online resources for services including reporting, alarm permits and open records requests. Online reporting is always available for Pflugerville citizens reporting crimes such as child custody, illegally parked vehicles, fraud, lost property and solicitors.

The City of Pflugerville Building Inspections staff are modifying residential service calls. Activities performed outside will continue and those performed within confined spaces will be suspended. Staff will accommodate reconnection of utility service for gas, electric or water; solar inspections; swimming pool inspections. Other inspections are suspended including mechanical/HVAC change outs, hot water heaters, and residential remodels or additions.  

 Planning and Engineering applications for zoning, subdivision, construction plans and site development are now accepted online.  

The City is answering customer calls from 10 a.m. -4 p.m. at 512-990-6100. Residents are also encouraged to use the online chat on the City website at


What is an essential activity?

The Order to stay home allows individuals to leave their household only to perform "essential activities." Essential activities include:

  • Health and Safety: Any activity or task necessary for your health and safety. Examples of this include visiting a health care professional or picking up medicine.
  • Necessary Supplies and Services: Obtaining necessary supplies or services for yourself and your family. Examples of this include buying groceries and any other essential household items.
  • Outdoor Activity: Examples of this include going for a walk or running. 
  • Certain Types of Work: Work that provides essential products and services. Examples of this would include essential businesses, such as grocery stores and healthcare facilities. 
  • To Take Care of Others

The examples provided are not a exhaustive list of all activities that can be performed. The complete Travis County Order can be viewed here and the complete Williamson County Order here.

When performing essential activities, maintaining a distance of at least 6 feet between oneself and others is necessary. Residents should minimize leaving their households as much as is possible.

Watch for unauthorized fraudulent COVID home test kits

Scam Alert Photo

The U.S. Food & Drug Administration (FDA) is beginning to see unauthorized fraudulent COVID-19 home test kits for sale. The FDA has not authorized any test that is available for purchase for testing at home for COVID-19.

Not only do these test kits take your money, but their fraudulent results can lead people to delay necessary medical care. If you have coronavirus-like symptoms, visit your doctor. If you are uninsured or do not have an established doctor, CommUnityCare Health Centers has a hotline for Travis County residents at 512-978-8775.

If you see a fraudulent COVID-19 test kit for sale, please report it to the FDA via email at

Stay safe and healthy Pflugerville.

Human waste and toilet paper only

Can't Flush This YouTube Thumbnail

The drains that connect your home to the main sewer are often no wider than 4 inches. The only thing that should be flushed down the toilet is human waste and toilet paper. "Flushable" wipes are not actually safe for drains. Don't cause a clog. The City of Pflugerville put together a video about worry-free flushability. You can watch it here

How will you celebrate Take a Walk in the Park Day?

Pfluger Park

Which Pflugerville trail is your favorite? It’s time to prepare for National Take a Walk in the Park Day on Monday, March 30. With over 40 miles of trails to choose from, Pflugerville has plenty of options for everyone. Explore a park you haven’t visited yet or haven’t been to in a while. Go outside and take advantage of all the green space and fresh air. Take some photos of the now-blooming bluebonnets! The Pflugerville parks become even more beautiful this time of year. Head over to for a map of all Pflugerville parks and trails. 

It is important to continue practicing physical distancing while outside. There’s enough park space for everyone to enjoy, but please refrain from using playground equipment, pavilions and ball courts during this time.

It's Census time - How to identify a census worker

Census Website Banner Small

According to, Census takers may visit homes in Pflugerville during April to conduct quality check interviews and then in mid-May to collect responses.  Please note that a Census worker will have a valid ID badge with their photo, a US department of commerce watermark, and expiration date. If in doubt, call the regional census center for Pflugerville which is 972-510-1800. In addition, note that no Census taker will ask for your social security number, about your citizenship, nor should you be asked to pay or disclose any financial information.


Deutschen Pfest postponed

Deutschen Pfest POSTPONED FB Post Small

This year's Deutschen Pfest has been postponed. The festival, parade and 5K will all return later this year. Stay tuned for the announcement of the new dates.

What's Happening

Like to color? Download some pfun - The City has posted coloring collage sheets online for children and adults to enjoy. Download all three designs. City of Pflugerville, Pflugerville Animal Welfare Services and Pflugerville Library

Bulk pickup suspended - Bulk pickup services are temporarily unavailable. In order to protect service workers, all items must be placed in trash and recycle carts for pickup, and items left outside the cart will not be removed. While a mechanical arm is used to pick up trash and recycle carts, bulk items must be removed by hand. Suspending bulk pickup helps prevent the spread of germs to service workers by removing contact with items altogether. Bags of lawn clippings must be placed in your trash cart for them to be removed. 

Submit commentary for the CAMPO 2045 Transportation Plan - The Capital Area Metropolitan Planning Organization (CAMPO) is seeking commentary on their 2045 Transportation Plan, which addresses traffic in all areas of transportation: roads, transit, bicycle and pedestrian paths, and changes to commuting patterns. Providing feedback helps CAMPO better understand the needs of residents. The online survey can be accessed at and is open through April 13.

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