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COVID-19 Update

Austin Public Health declared that our area is in Stage 5 (Sustained person to person spread) in response to COVID-19.  In an effort to ensure that our community, customers and staff remain healthy, we are taking the following steps to ensure that our staff, customers and community continue to receive the services you expect while keeping the health of the community in mind.

Starting immediately, staff will not be meeting with our customers in person until May 1st. If you already have a meeting scheduled with staff, we will be contacting you to discuss the issues, concerns or questions you have regarding your project.  If you have questions for staff please feel free to reach out via email and staff will be in contact with you to discuss any issues that you may have.  Because many of our team will be working remotely we ask that you email staff and they will respond either via phone or email.  If you are unsure of who to contact please send an email to planning@pflugervilletx.gov and the appropriate staff person will be in contact with you. 

Planning and Engineering Applications (zoning, subdivision, construction plans and site development applications)

Beginning, Monday, March 23, 2020, all applications shall be submitted online.  Click here for a step by step guide for submittal of rezoning, subdivisions, site development and construction plan applications online.  Resubmittals of projects should be submitted online as well.  Please let us know if you have issues or concerns with submitting online by emailing us at planning@pflugervilletx.gov and we will have someone contact you.
For specific questions or requests on planning and engineering applications already in process please contact the case manager for the project directly.  For all other requests please contact us at 512.990.6300 or planning@pflugervilletx.gov.

 
Technical Note: The “Applicant” listed in the application is the individual that will receive any comments generated during review and will be the direct point of contact by the City. If the person submitting the application and uploading documents is different than the person planned to be listed as the “Applicant”, then the “Applicant” will need to create the log in information and provide that to the person uploading the application.
 
Ex. Engineer of Firm X is the anticipated point of contact but an admin of Firm X is submitting the application. If the admin submits the application, the admin will become the listed applicant for the submittal and all contact will be directed to the admin. Accounts can also be linked by using the same phone across multiple accounts.

For Building Permitting

Residential Building Permit Submittals:
Please continue to submit by emailing digital plan sets to plans@pflugervilletx.gov.  Checks should be mailed to PO Box 589, Pflugerville, Tx 78691.  Physical sets are not required at this time.  Vicky will continue to process, and get submissions into review.
 
For Residential building permit questions contact Vicky Loera via email at vickyl@pflugervilletx.gov
 
 
Commercial Building Permit Submittals: Submit via email drop box link to Dianam@pflugervilletx.gov. Commercial permits will be issued after Pre-cons which will be scheduled through Diana and held on site.   Plans not requiring impact fees can pay permit and trade fees online.  Permits can be printed from mygovernmentonline.org.  If impact fees are required, checks should be mailed to PO Box 589, Pflugerville, Tx 78691.  Permits will be issued after fees are received and permits can be printed from mygovernmentonline.org.  
 
For Commercial building permit questions contact Diana Martinez via email at dianam@pflugervilletx.gov
 
 
Building Permits submitted through mygovernmentonline.org will continue to be processed, reviewed, and issued as normal.
 
 
Building Inspections:  Scheduled inspections to proceed as normal.  Inspections can be scheduled through mygovernmentonline.org.  
 
Please contact us if you have any concerns (512.990.6300 or email Planning (emilyb@pflugervilletx.gov or jeremyf@pflugervilletx.gov), Building (robertp@pflugervilletx.gov) or Development Engineering (alia@pflugervilletx.gov).  Thank you for helping us to ensure that our team, customers and community stay healthy!


 

Our core mission is to partner with our customers to deliver a well-planned city with high-quality development consistent with the City of Pflugerville’s 2030 Comprehensive Plan.

We achieve this through collaborative planning and advising for the creation and implementation of standards for development in the city and the extraterritorial jurisdiction (ETJ). The Development Services Center consists of the following:

Building Inspection Department – Your resource for permits and code information for new building construction, floodplain management, sign permits, remodels, alterations, and effective January 1, 2013, health and food safety inspections for food service establishments and schools. Email:  permits@pflugervilletx.gov

Development Engineering Department – Your resource for permits and information regarding public infrastructure, floodplain management, and stormwater quality and responsible for public infrastructure construction plan and site plan review and inspection. Email: engineering@pflugervilletx.gov

Planning Department – Your resource for initiating your development process assuring consistency with adopted plans and regulations and responsible for the administration of subdivision plat and site plan review, rezoning applications, variances and long-range planning functions including annexation, demographics, and GIS. Email: planning@pflugervilletx.gov

GIS-Maps

Contact

Trey Fletcher, AICP - Assistant City Manager

We are located on the First Floor of the Travis County ESD#2 Conference and Education Center, next door to Pfluger Hall.

Mailing Address
P O Box 589
Pflugerville, TX 78691

Physical & Delivery Address
Development Services Center   
201-B East Pecan St.

Phone: 512-990-6300  
Fax: 512-990-4374