Benefit Contacts

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Gallagher & Co. is an employee benefits broker officed in San Antonio and are here to assist City of Pflugerville employees and their covered dependents with the following:

  • Explaining medical plan choices
  • Explaining ancillary benefits (dental, life, and disability)
  • Resolving claim issues
  • Replacing lost ID cards
  • Locating in-network providers
  • Navigating the insurance carrier websites

If employees need assistance at any point during their coverage period, please contact the GBS Benefit Advocate Center at 888-698-2838 Monday-Friday 8:30 AM to 5:00 PM.

For claims-related assistance, please contact:

Debbie Bermea, Claims Specialist

debbie_bermea@ajg.com

888-698-2838 ext 4117