Central Records

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central_records_thumbThe Central Records Division provides support to all areas of the Police Department. They are not only responsible for maintaining records on individuals, but also for researching files for requested information.

The Central Records Division provides a wide variety of services to the public ranging from Accident/Collision Reports, Open Records requests, Alarm Permits, and Peddler/Solicitor permits. Please keep in mind that not all records are releasable to the public.

Services

Accident/Collision Reports

Accident/collision reports are available online or at the Justice Center. The fee for accident/collision reports is $6 per report if obtained in the office. The reports are available online in 2 -3 business days after the report is submitted by officers. Reports obtained online are $6 per regular report or $8 per certified report.

For all accidents occurring after September 24, 2015, reports may be obtained at Crash Records Information System. All records preceding September 24, 2015 may be obtained at www.policereports.us.

To file a police report, please visit the Criminal investigations Division online reporting system

Open Records Requests

Requests must be submitted in writing to the Central Records Division. Individuals will be asked to be very detailed in the type of information requested. Any type of Open Records Request, other than a collision report, must be submitted for approval. Open records request may be submitted through our online Open Records Request Portal.

According to the Open Records Act, Central Records has 10 business days, starting the day after the request is submitted, excluding weekends and holidays, to respond to the requesting individual. Fees will be assessed according to policy and state regulations for copies, labor, and other associated costs in regards to requests. Contact Central Records for more information on the fees. For more information about Open Records, you can visit www.oag.state.tx.us.

Alarm Permits

Pflugerville City Ordinance(Pflugerville Code of Ordinances - Chapter 97) requires all residents and businesses who have an alarm, whether monitored or not, to obtain an alarm permit from the city.

  • Alarm permits are only issued to residents who live within the jurisdiction of the Pflugerville Police Department.
  • All permits expire on December 31 of each year. Individuals are responsible for renewing their permit each year. New application is required each year to keep information current. Renewal reminder

Alarm Permits can also be printed and mailed to:

Pflugerville Police Department - Central Records
1611 E. Pfennig Lane
P.O. Box 679
Pflugerville, TX 78691-0679
Email: records@pflugervilletx.gov
Phone: 512-990-6780
Fax: 512-670-5501

Solicitor/Peddler Permits

Pflugerville City Ordinance (Pflugerville Code of Ordinances - Chapter 111) requires Solicitation Permits for door-to-door sales if personal contact with the residents is to be made. Applications are accepted from 8 a.m. to 5 p.m. Monday through Friday for a nonrefundable fee of $35. Permits are valid for one year of issuance date.

Requirement:

  • Must be 18 years or older.
  • A valid license or ID.
  • Allow 7 - 10 business days for the application to be reviewed.

Fingerprinting

The Pflugerville Police Department does not provide fingerprinting services for the public. Fingerprinting services are available through the Texas Department of Public Safety. Fingerprinting for immigration purposes is only done at the San Antonio ICE office.

Contact

Pflugerville Police Department - Central Records
1611 E. Pfennig Lane
P.O. Box 679
Pflugerville, TX 78691-0679
Email:records@pflugervilletx.gov
Fax: 512-670-5501

Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
excluding all City Holidays

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