Reopening plans and information will be posted on this page.
For COVID-19 related business resources, testing, news, and other information, click the buttons below.
City Facilities & Services
- The Pflugerville Recycle Center is open Friday, Saturday and Monday. For more information visit pflugervilletx.gov/recyclecenter.
- Regular curbside trash and recycle services have resumed with bulk trash and brush pickup.
- The Skate Spot and Windermere tennis court are open. All other sports areas remain closed.
- Stone Hill Dog Park and Falcon Pointe Bark Park are open with social distancing restrictions.
- Lake Pflugerville is currently open for trail use, fishing from the banks, small boats launched from the banks and open space for recreation with social distancing. All other amenities, including fishing piers, playground area, pavilion and beach will remain closed until further notice. For more details, read our press release.
Please note: While the below services are available in modified fashions, their corresponding City Facility may still be closed to the public. Please see the Closed Facilities tab for more information on closures.
- Pflugerville Public Library is offering curbside pickup and item returns Monday - Friday from 10 a.m. - 5:45 p.m. Find out more on the Library's "While We are Closed" page.
- The Pfarmers Market is open for its regular season with restrictions, including a modified layout outside the Green Red Barn, limiting vendors to produce, meat and prepared foods, and wearing masks. For more information visit pflugervilletx.gov/pfarmersmarket.
- Pflugerville Animal Welfare Services is still available for fostering, adoptions and reclaims. Contact email@example.com to set up an appointment. P.A.W.S. has resumed responding to animal-related calls in the field on Mondays, Wednesdays, and Fridays from 8 a.m. - 5 p.m. The shelter and animal intake remain closed until further notice.
- Curbside Chipping - operating as a monthly service.
- Utility Billing staff hours have been modified to accept customer calls between 10 a.m. - 4 p.m. Monday through Friday at 512-990-6100. Due to high call volumes, the City encourages using email, firstname.lastname@example.org, and the chat now feature at utilitybilling.pflugervilletx.gov.
Please note: All public lobbies at City Hall remain closed.
- Utility Disconnects & Late Fees - not applied until July 15, 2020
- Medicine and Prescription Drug Disposal - suspended until further notice.
- Issuance of Solicitor Permits - suspended until further notice.
- Planning and engineering applications, including zoning, subdivision, construction plans and site development applications now submitted online.
City's Press Release regarding these closures, for more information.
Please note: While the facilities below are closed to the public, many are offering virtual and modified services.
- Pflugerville Animal Welfare Services (PAWS)
- Pflugerville Recreation Center
- Pflugerville Public Library
- Pflugerville Justice Center (including Municipal Court)
- Pflugerville City Hall
- Development Services Center
- Lake Pflugerville - closed until further notice
Trail access, fishing from the bank, boat access from the bank and use of open spaces is allowed. All other amenities will remain closed.
- 1849 Park - closed until further notice
All pavilions, playscapes, and volleyball/basketball areas in city parks are closed until further notice. Trails remain open within social distancing recommendations.
Frequently Asked Questions
For information about COVID-19 statistics and testing visit pflugervilletx.gov/virus.
Who determines occupancy for businesses?
The Development Services Department will assist businesses who choose to open to determine occupancy. They can be reached at 512-990-6300 or email@example.com.
How will the City enforce capacity limits?
The Pflugerville Police Department is working closely in partnership with Travis County Emergency Services District (ESD) #2 and the Travis County Fire Marshal.
The first step of the enforcement process is education. Subsequent complaints that are verified may result in criminal penalties.
How will the City determine the capacity limit for a business?
The Governor’s Plan to Open Texas limits the occupancy of a reopened service to 25% (or 50% for restaurants) of its total listed occupancy. This calculation does not include the workers necessary to operate the reopened service.
What should I do if I believe a business is not complying with the capacity limits?
You can contact Travis County ESD #2 to report the violation at 512-251-2801 or fill out the report a hazard/County violation form online here.
What parts of Travis County’s Stay Home order still apply?
The Travis County Stay Home Order is in effect through June 15. Phase One and Phase Two of the Governor’s Plan to Open Texas identified additional businesses and services that people may leave their homes to access (reopened businesses).For a list of reopened businesses exempt from the Stay Home Order, visit the Governor's website.
What businesses can reopen under the new Order?
Phase 1 allowed the reopening of restaurants, malls, movie theaters and retail to-go. GA-18 does not require these businesses to open, but permits their opening. View the Governor’s Order online here.
On May 5, Governor Abbott announced additional businesses that may reopen on May 8 and May 18. Read the press release here.
Phase 2 allows for some gatherings, including camps and sports, the reopening of bars, bowling alleys, zoos and aquariums, and increased capacity for restaurants. For a detailed list of reopenings and restrictions included in Phase 2, visit the Governor's website.
What does this mean for child care facilities?
Child care facilities may reopen as of May 18, according to Phase 2 of the Governor's Reopen Plan. They must observe the safety guidelines provided here.
Do I have to wear a mask?
While the Governor’s recent Orders to reopen Texas do not require a face covering or mask, and supersedes the previous Travis County Order, wearing one outside your home is highly recommended and encouraged.
Can businesses and stores require masks?
Yes, a business can require patrons to wear a mask in their store and to adhere to social distancing guidelines.
Now that retail to-go is open, can I have a garage sale?
No, under current county and state regulations, garage sales are not permitted. A garage sale is not an essential business or service or a reopened retail service.
Where do social gatherings fit in the new Executive Order?
The current Travis County Stay Home Order requires individuals to minimize social gatherings and in-person contact with people who are not in the same household. People are still encouraged to only leave their homes for an essential business activity or a reopened service.
When will City facilities open?
At this time, public areas in City Hall, the Library, Recreation Center, Development Services, Pflugerville Animal Welfare Services (PAWS) and offices are closed until further notice. However, many of these facilities are offering modified services. This page will be updated with any service modifications.
Is the Library Open?
Yes and no. While the inside of the Pflugerville Public Library remains closed to the public, the Library is offering curbside pick-up and returns. For more information on this service, visit the Library’s “While We Are Closed” webpage.
Can I still adopt or foster an animal through the Pflugerville Animal Shelter?
While the shelter and animal intake are closed, you can still adopt or foster animals currently in our care. Contact Pflugerville Animal Welfare services at firstname.lastname@example.org to schedule an appointment.
Are the restrictions on garbage collection still in effect?
No. All trash, recycling, bulk and brush collection has returned to its regular schedule.
Is curbside chipping suspended?
No, chipping has resumed on a modified monthly pickup schedule. Visit pflugervilletx.gov/chipping to see when we will be in your neighborhood. The Recycle Center located at 15500 Sun Light Near Way is open for dropping off limbs if needed. Bring proof of residency. For more information on the Recycle Center, visit pflugervilletx.gov/recyclecenter.
Has the Recycle Center reopened?
Yes, following social distancing guidelines. Find out more at pflugervilletx.gov/recyclecenter.
Is Lake Pflugerville open?
Yes and no. Lake Pflugerville is now open for trail users, fishing from the banks, small boats may be launched from the banks and open space may be used for recreation (with social distancing). All other amenities are closed to the public until further notice.
Can I play outdoor sports?
You can play outdoor sports (like golf or tennis) with less than four participants as long as you maintain a safe social distance.
What about sports like fishing or kayaking at the Lake?
You may fish from the banks of Lake Pflugerville, but fishing piers are not open. Small boats may be launched from the banks of the lake, but the boat ramp and Pflug Fun are not open at this time.
The Governor said parks could reopen, so why are they closed?
Parks throughout the City, with the exception of 1849 Park, are open. Amenities within parks including playgrounds, pavilions, splash pads, basketball and volleyball courts and restrooms are closed. The City will continue to reevaluate these closures.
Can I have a picnic?
Yes, with members of your household. However, City park picnic pavilions are closed and large social gatherings are not permitted. Picnics with persons in your immediate household are permitted.
Are the dog parks open?
Yes, Stone Hill Dog Park and Falcon Pointe Bark Park are open, but please maintain safe social distancing while using all parks.
Are swimming pools and splash pads open?
No public swimming pools or splash pads are open. The City is working on a plan to safely reopen these amenities.
What about my upcoming festival, event, 5k, or other event I have tentatively scheduled?
Rentals of City facilities are currently on hold. If you have not been contacted by a member of staff regarding your upcoming facility reservation, contact email@example.com.
What does this mean for City events?
Most City events have been postponed or cancelled. For the most up-to-date information, visit pflugervilletx.gov/events.
Governor's Plan to Reopen Texas
The Texas Department of Health and Human Services has provided further guidance on safe practices for reopening at gov.texas.gov/opentexas.
Opened May 1
With a maximum occupancy of 25% (excluding employees) the following businesses and services were allowed to reopen:
- Retail stores
- Movie theaters
Opened May 8
- Hair salons
- Nail salons
- Barber shops
- Tanning salons
Restrictions include 1 customer per stylist, 6 feet between stations, and 6 feet between waiting customers or else they will need to wait outside or in their vehicles. It is also strongly recommended that both stylist and customer wear a mask and only accept appointments to prevent groups of people waiting.
Opened May 18
The following businesses may reopen with 25% max capacity:
- Gyms and exercise facilities (showers and locker rooms must remain closed, equipment must be disinfected after each use, customers must wear gloves that cover the entire hand and fingers, and all customer-brought equipment must be disinfected before and after use).
- Non-essential manufacturing with a staggered workforce.
- Office-based employers may open with either 10 employees or 25% of their workforce.
- Youth clubs
The following businesses may open with additional restrictions for social distancing:
- Child care centers
- Massage and personal-care centers
Visit gov.texas.gov/opentexas for checklists on specific reopening and safety requirements.
Opened May 22
Additional businesses may reopen with 25% max capacity, including:
- Bowing alleys, bingo halls and skating rinks
Restaurants may increase their maximum capacity to 50%, with social distancing.
Opened May 26
- Driving schools may operate up to 25% of their total listed occupancy for classroom instruction. During in-car instruction or a DPS road test, ensure 6 ft social distancing between students and instructors.
On Monday, May 18, Governor Abbott announced Phase 2 of his Reopen Texas plan.
waterpark facility and outdoor waterparks may operate up to 25% of the normal operating limits as
determined by the waterpark operator.
Starting May 31, the following program and activities may restart under the guidelines posted at gov.texas.gov/opentexas.
- Summer camps (day and overnight)
- Youth sports
- Professional and adult recreational sports without in-person spectators
Starting June 1, the Texas Education Agency is allowing summer school to start.